We keep our refund policy simple and transparent. Online Products Downloadable Automated Products are products which give you immediate access to the content. They have a 30-day money back guarantee. Subscription Products are products that require a periodic payment to remain active. They can be cancelled at any time up to 48-hours before the next billing date. Once cancelled, you will still be able to access all of the content up until the next billing date would have taken place.

If you wish to cancel your subscription membership with us, sign in to this page and log in using your subscription login details. Then you will be able to cancel your subscription. Your subscription can be cancelled any time up to 48-hours before the next billing date. Once cancelled, you can still access the content up until the date that the next payment would have been due.  

If you are experiencing difficulty in making a purchase with your credit card, please double check the following: Are you certain that your card details have been entered correctly? Is your billing address correct? Are you certain that the difficulty is not occurring due to your credit card provider? If the issue stems from your credit card provider, you will have to speak with them to resolve this.

If you are experiencing difficulty in making a purchase through PayPal, please double check the following: Have you entered all of your details correctly? Are you certain that the difficulty is not occurring due to your PayPal account? If the issue stems from an issue with your PayPal account, you will have to contact PayPal to resolve this. If you have double-checked the above points are you are still encountering trouble, please click on the chat icon in the bottom right corner of the screen, or contact us via email at [email protected].

If you have a subscription membership, you can change or update your payment details by signing in to this page. Use the same login details as you do for your subscription membership.